[vc_row css=”.vc_custom_1502049541055{margin-bottom: 30px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_custom_heading text=”If you do not find your question send us Email on: info@ziloca.com” font_container=”tag:div|font_size:25|text_align:left|color:%23222222″ use_theme_fonts=”yes”][vc_column_text][/vc_column_text][/vc_column][vc_column width=”1/12″][/vc_column][/vc_row][vc_row css=”.vc_custom_1502049551492{margin-bottom: 50px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_tta_accordion style=”modern” shape=”square” color=”white” spacing=”3″ gap=”3″ c_position=”right” active_section=”1″ no_fill=”true”][vc_tta_section title=”What is a fulfillment address?” tab_id=”1502047711440-fadf6e1a-1269″][vc_column_text]The fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address in the Special Instructions field during check out.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can you ship your products anywhere?” tab_id=”1502047888742-a8933511-54ce”][vc_column_text]Yes! However, we are not responsible for additional charges you may incur as a result of international duties.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What methods of payment do you accept?” tab_id=”1502048611127-57b34541-ff77″][vc_column_text]We accept PayPal and all major American credit card brands.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I cancel an order or return an item?” tab_id=”1502048685873-4ee0029f-ce40″][vc_column_text]E-mail us at info@ziloca.com, letting us know that you will be returning an item. Then, ship the item with your receipt to our Warehouse. Please include in this shipment your personal information that you used to make the order. Our policy typically is that, for domestic returns, you as the customer will pay for shipping back to us, but we’ll refund the cost of shipping that we originally charged you. This is to help streamline the process and avoid having to exchange money for the purpose of refunding items.  For more details and info regarding in store returns, see our refund/exchange policy.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I proceed through the check out process?” tab_id=”1502047711384-41b43ca6-6661″][vc_column_text]Once you have finished adding items to your  Cart, simply click the “Check Out” button on the Add to Cart and we will guide you through the check out process.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/12″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”remove-footer-spacing”][vc_column][pikoworks_newsletter subscribe_form_title=”” mc_shortcode=”`{`contact-form-7 id=“4439“ title=“Subscribe Form“`}`” subscribe_img_id=”5060″][/vc_column][/vc_row]